IT Helpdesk
Inland Corporation
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Hardware
Computer, laptop, printer, monitor, phone…
Software
Apps, Windows, Office, installs, errors
Network & Internet
No internet, Wi-Fi, VPN, shared drives
Account & Access
Password reset, new account, permissions
Email
Outlook, mailbox, distribution lists
Other / Request
Anything else, or a new equipment request
Your recent requests on this device
Website
Your concern is about
Change
What exactly?
(optional)
Asset tag
(the sticker / QR label on the device, if you have it)
Tell us what's happening
*
Short title
(optional — we'll use your first line)
How much does this affect your work?
Low
It can wait — I can still work
Medium
It slows me down
High
I can't do my work
Critical
Many people / the business is affected
Screenshots or files
(optional, up to 10 MB each)
Drop files here, paste a screenshot, or
browse
Your details
Full name
*
Email
*
We send your tracking link here.
Employee no.
Phone / local
Department
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Accounting
Admin
Human Resources
IT
Operations
Purchasing
Sales & Marketing
Site / location
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Head Office
Branch
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